Terms and Conditions

Surrey Flower School is owned and managed by Alison Morley operating as a sole trader.

Your Photography

Students are welcome to take photographs for personal use during the Workshop. Please ask permission before taking images of other students’ work, other students or the teachers. Please credit the Workshop attended if using images online.

Personal Belongings

We do not accept liability for any loss or damage to personal belongings left at or in the vicinity of our Workshops, including items left in vehicles parked at our venues. Students must accept full responsibility for storing personal possessions at any of our Workshops and for removing them at the end of the day.

Bookings and Payment

How to book

Workshops can be booked directly via our website surreyflowerschool.uk using the third party payment provider or by email, with payment via BACs.

Reservation of space

Full payment must be received at the time of booking and your place cannot be guaranteed until this has been received.

Non-refundable

All Workshop fees are non-refundable

Cancellation

Cancellation by you

As a small business, we have a strict no-refund policy on Workshop places. This includes cancellations due to illness, travel, personal or professional reasons. At our discretion and if circumstances allow, we may be able to offer students transferal to an alternative Workshop or to allow transfer of the place to a nominated person

Cancellation by us

We reserve the right to amend, reschedule or cancel Workshops and will endeavour to provide students with as much notice as possible should this occur. We will try to avoid cancelling Workshops if at all possible, however, in certain circumstances this may be unavoidable. In the unlikely event of a workshop being cancelled by us, students will be given the option of a full refund or the transferral of their place to an alternative date. Alternatively we may agree to your place being transferred to another person. Please note that we have a minimum number of students required in order to run any of our Workshops, and if the minimum is not met we may be required to cancel or rearrange.

No liability for cancellation costs

We are not liable for any losses (including but not limited to travel and accommodation arrangements) that could arise as a result of a Workshop.